Privacy Policy

How We Process Your Data with AI

When you use BrandSnap to generate marketing assets, your inputs (text, brand information, preferences) are processed by artificial intelligence systems including GPT-4o and GPT Image 1 to create your requested content.

AI Training Data Policy

• We do not use your personal inputs to train AI models without explicit consent
• Your brand information and generated assets remain private to your account
• We may use anonymized, aggregated data for service improvement
• You can opt out of any data usage for service improvement

Third-Party AI Services

We use third-party AI services (OpenAI) to generate content. These services process your inputs according to their privacy policies and our data processing agreements, which include privacy protections.

Generated Content Privacy

• Generated assets are stored securely and associated with your account
• You control the visibility and sharing of your generated content
• We do not share your generated assets with other users without permission
• You can delete your generated content at any time

Account Information

• Email address and account credentials
• Profile information you provide
• Subscription and billing information
• Usage preferences and settings

Content and Inputs

• Text inputs and prompts you provide
• Brand kit information (logos, colors, guidelines)
• Generated marketing assets and their metadata
• Usage patterns and generation history

Technical Information

• IP address and device information
• Browser type and version
• Usage analytics and performance metrics
• Error logs and diagnostic information

Service Provision

• Generate marketing assets based on your inputs
• Maintain your account and provide customer support
• Process payments and manage subscriptions
• Deliver and improve our services

Communication

• Send service-related notifications and updates
• Respond to your inquiries and support requests
• Send marketing communications (with your consent)
• Notify you of important changes to our service

Service Improvement

• Analyze usage patterns to improve our platform
• Develop new features and capabilities
• Ensure security and prevent fraud
• Comply with legal obligations

Security Measures

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Secure cloud infrastructure and storage

Data Retention

We retain your personal information and generated content for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with service providers who assist in operating our platform, subject to confidentiality agreements.

Access and Control

• Access and review your personal information
• Update or correct your account information
• Download your generated content and data
• Delete your account and associated data

Communication Preferences

• Opt out of marketing communications
• Control notification preferences
• Manage data usage for service improvement
• Request information about data processing

Regional Rights

Depending on your location, you may have additional rights under laws such as GDPR, CCPA, or other privacy regulations. Contact us to exercise these rights.

Cookies We Use

• Essential cookies for authentication and security
• Functional cookies to remember your preferences
• Analytics cookies to understand usage patterns
• Performance cookies to optimize our service

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our service.